What impact does chat bots have on our social interactions?

According to foreign media reports, the latest research published by the Pew Research Center shows that the chat robot account on Twitter is more active than the human user: 66% of the tweets linked to popular websites and articles are shared by chat bots, and these accounts are There is no connection between real human users.

In addition, the most active 500 Twitter chat bots pushed 22% of the links, which means they shared four times as many people as the same number of humans, and the most popular 500 users on Twitter accounted for only 6%.

Although both findings indicate that chat bots have surpassed humans on Twitter, the Pew survey also showed that chat bots accounted for 89% of the links shared by news aggregators.

This is very important? Indeed, because news aggregators (such as Google News and other apps) use algorithms to decide which articles to show you, where they come from, and in what order. An amazing number of chat bots on Twitter are likely to be designed to manipulate these algorithms.

If you can manipulate what you want to share, you can manipulate what others see. The way these algorithms work is usually appropriate, however, it seems that the vast majority of sharing is controlled by chat bots, not real humans.

News aggregators are not the only sites that use algorithms. Facebook uses an algorithm to determine what content to show to users in its news feeds. Twitter also uses an algorithm to determine what people see on the timeline, even if Google's search results may be shared on Twitter. Activity impact.

Even if you don't have a Twitter or Facebook account, what you see on the Internet (such as news stories and pinned content) is likely to be affected by the link-sharing robot.

What do these chat bots want? This is hard to say. Many people take it for granted that the main goal of chat bot-driven sharing is political propaganda. During the 2016 presidential election, studies have shown that one-third of the tweets that support Trump and one-fifth support Hillary are generated by chatbots.

However, recent analysis by the Pew Research Center does not confirm any ideological bias in the sharing activities of chatbots. Instead, chat bots share more links with ideological hybrids and neutral news sites.

This does not necessarily mean that "sharing robot sharing" does not include the political agenda. Foreign governments (such as Russia) may advertise certain information (real or false) in order to create chaos and disharmony in the United States.

For example, the United States, Britain and France conducted a joint missile attack against Syria last Friday. The US Department of Defense reported that the activities of the Russian "trolls" increased by 2,000%. A study conducted by the human rights group Freedom House in 2017 concluded that there are now 30 foreign governments using online propaganda tools, such as chat bots, to manipulate and distort information online.

Even if chatbots share real-life news stories, their prolific sharing capabilities (compared to human users) are a serious threat to Internet integrity. With this power, chat bots can make certain news stories look more popular and more urgent, while also crowding out and suppressing other news.

Taking up 2/3 of the activity on Twitter, chat bots can be the ultimate power to make decisions that let you see specific content. Twitter recently announced that it is trying to solve this problem by implementing new restrictions, including blocking third-party applications that allow people to post tweets through multiple accounts at the same time.

When Facebook CEO Mark Zuckerberg went to Congress to testify, he revealed that Facebook is taking interesting non-human initiatives to counter Facebook's own chat bots.

As Zuckerberg explains: “We have deployed new artificial intelligence tools that better identify false accounts that may attempt to interfere with elections or spread false information.” Due to this effort, Facebook recently deleted “Thousands of Thousands”. Tens of thousands of accounts that could cause significant harm."

In essence, this is like an arms race for chat bots vs chat bots. Zuckerberg also admitted: "The essence of these attacks is that Russians are using our systems, so this is an arms race. They will do better in this area, and we need to continue to improve services."

However, most of the chat robot activities on the Internet may be for economic benefit, not for political purposes. Another recent study of chat robot activity concluded that many chat bots posted information about certain listed companies on Twitter in order to manipulate stock prices.

The hypothetical goal of these chat bots (and the unknown humans or companies behind them) is to make money in the stock market before the public perceives such artificially created fluctuations.

Another recent analysis by the Pew Research Center shows that many chat bots are just part of a corporate marketing effort to sell more products. Pew found that 73% of merchandise and service links are shared by chatbots.

The activity of this chat bot is likely to be implemented by companies that want to make certain products look more popular, and hope that those who are not suspicious will see these seemingly popular products when searching, and Attract them to buy.

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